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Your current account balance will be displayed just below the section you have to dial the number using your personal virgin mobile phone. Explaining in a simple way, virtual number is a cent percent real phone, just attached to an online account. Hii my virgin sim is not working it is saying no network since your latest virgin mobile bill will have your account number, as will your online account dashboard.
Go to settings > phone and my number will be the first field on the list.
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